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Google Play revamp to highlight higher-quality apps, offer new promotional capabilities • ZebethMedia

Google today announced it’s making several changes to the Google Play Store that will impact Android apps’ discoverability, how developers can market their apps to consumers, and various trust and safety concerns. Most importantly, Google is now advising developers that the Play Store will begin to prioritize apps that deliver on both technical and in-app quality by promoting them in more places across the Play Store where they can be discovered by consumers. The changes hint at Google’s intent to take a more editorial eye as to how apps are featured and distributed on the Play Store. That’s an area that’s typically been a heavier focus for Apple in prior years — especially following its own App Store revamp in 2017, which saw it separating games and apps into their own tabs and the introduction of editorial content, including articles and tips, on the store’s main page. The Play Store isn’t going quite that far, however. Instead, Google says it will now begin to steer consumers away from lower-quality apps by changing how it determines which apps will be made more visible on the platform. Specifically, it’s implementing new quality thresholds that will exclude apps that exceed certain crash rates and “app not responsive” (ANR) rates, both on an overall and per-phone model basis. Google says the apps that don’t meet these thresholds will be excluded from some areas of the Play Store, including recommendations, while others may even include a warning on their store listing to set appropriate user expectations. Image Credits: Google Beyond technical quality, Play Store editors will also look at a range of factors, like whether or not the app or game has a polished design, if the content keeps users engaged, if the onboarding process is clear, if the ads are well-integrated, if the app is accessible, and if the navigation, controls and menus are easy to use, among other things. They’ll also check to see if the app meets Android’s quality guidelines and best practices, detailed on the Android Developers website.   In addition, the company will roll out to developers new promotional content formats and a new type of Custom Store Listing designed to help place apps in front of more users. In the case of the former, developers will be able to leverage LiveOps — the special merchandising units for promoting apps on the Play Store. Today, these are used to promote discounts and offers, major app updates, in-app events, pre-registration announcements, and more. Apple has a similar feature, launched last year. The sorts of marketing units give app stores a more real-time feel as they can market on reasons to download and launch apps now, instead of just serving as a general promotion. Image Credits: Google Google notes that developers using LiveOps have seen a 3.6% increase in revenue and 5.1% increase in 28-day daily active users versus similar titles that don’t take advantage of the offering. Now, it will rename LiveOps to “Promotional Content” to reflect longer-term plans to expand the feature to support new content types — including those which will see the promotional units appearing more deeply integrated within the Play Store across users’ homepages, in search and discovery areas, in title listings, and directly in apps via deeplinks. Developers will also soon be able to create a new type of listing that will allow them to specifically target churned users (people who tried the app or game, then abandoned it). This “Churned-user Custom Store Listings” format, which will roll out closer to year-end, will be able to display a specific message designed to re-acquire prior users. Two other changes are focused on app safety and protecting developers — and the consumers downloading their apps — from coordinated attacks. Google will update the Play Integrity API, which helps protect against risky and fraudulent traffic, with more features. Developers will be able to customize API responses, set up tests in the Play Console, and use new reporting to analyze their API responses. They’ll also be able to debug API responses from the Play Store app’s developer settings on any device. Plus, Google says it’s launching a new program designed to address coordinated attacks on app ratings and reviews. The company didn’t offer much information on how this program would work, but it would give developers a way to fight back if their app was being unfairly targeted with fake reviews either by users or their competitors, presumably. This is an area of concern that recently made the news, in fact, when a top-ranked new social app, Gas, suddenly became the target of a hoax that claimed it was being used for human trafficking, leading users to delete their accounts. The changes follow earlier updates to the Play Store designed to help consumers better discover non-smartphone apps that run on their smartwatches, TV, or tablets. Earlier this year, Google also warned developers it would hide and block downloads for outdated apps. Google alerted developers they must now, as of Nov. 1, 2022, target API level 30 (Android 11) or above if they want their app to be discoverable on the play Store by new users running newer versions of the Android OS.  

Google filing says EU’s antitrust division is investigating Play Store practices • ZebethMedia

A Google regulatory filing appears to have confirmed rumors in recent months that the European Union’s competition division is looking into how it operates its smartphone app store, the Play Store. However ZebethMedia understands that no formal EU investigation into the Play Store has been opened at this stage. The SEC Form 10-Q, filed by Google’s parent Alphabet (and spotted earlier by Reuters), does make mention of “formal” investigations being opened into Google Play’s “business practices” back in May 2022 — by both the European Commission and the U.K.’s Competition and Markets Authority (CMA). Thing is, the Commission’s procedure on opening a formal competition investigation is to make a public announcement — so the lack of that standard piece of regulatory disclosure suggests any EU investigation is at a more preliminary stage than Google’s citation might imply. The U.K. antitrust regulator’s probe of Google Play is undoubtedly a formal investigation — having been publicly communicated by the CMA back in June — when it said it would probe Google’s rules governing apps’ access to listing on its Play Store, looking at conditions it sets for how users can make in-app payments for certain digital products. While, back in August, Politico reported that the Commission had sent questionnaires probing Play Store billing terms and developer fees — citing two people close to the matter. And potentially suggesting an investigation was underway. Although the EU’s executive declined to comment on its report. A Commission spokeswoman also declined to comment when we asked about the “formal investigation” mentioned in Google’s filing (at the time of writing Google had also not responded to requests about it). But we understand there is no “formal” EU probe into Play as yet — at least not how the EU itself understands the word. This may be because the EU’s competition division is still evaluating responses to enquiries made so far — and/or assessing whether there are grounds for concern. Alternatively, it might have decided it does not have concerns about how Google operates the Play Store. Although developer complaints about app store commissions levied by Google (and Apple) — via the 30% cut that’s typically applied to in-app purchases (a 15% lower rate can initially apply) — haven’t diminished. If anything, complaints have been getting louder — including as a result of moves by the tech giants to expand the types of sales that incur their tax. So lack of competition concern here seems unlikely. Last year, the Commission also charged Apple with an antitrust breach related to the mandatory use of its in-app purchase mechanism imposed on music streaming app developers (specifically) and restrictions on developers preventing them from informing users of alternative, cheaper payment options. So app store T&Cs are certainly on the EU’s radar. More than that: The EU has recently passed legislation that aims, among various proactive provisions, to regulate the fairness of app store conditions. So the existence of that incoming ex ante competition regime seems the most likely explanation for why there’s no formal EU investigation of Google Play today. Where Google is concerned, the Commission has already chalked up several major antitrust enforcements against its business over the last five+ years — with decisions against Google Shopping, Android and AdSense; as well as an ongoing investigation into Google’s adtech stack (plus another looking at an ad arrangement between Google and Facebook).  Another consideration here is that EU lawmakers have had a very busy year hammering out consensus on a number of major pieces of digital regulation — including the aforementioned ex ante competition reform (aka, the Digital Markets Act; DMA) which will cast the Commission in a centralized enforcement role overseeing so-called Internet “gatekeepers.” That incoming regime is requiring the Commission to rapidly spin up new divisions to oversee DMA compliance and enforcement — so the EU may be feeling a little stretched on the resources front. But — more importantly — it may also be trying to keep its powder dry. Essentially, the Commission may want to see if the DMA itself can do the job of sorting out app developer gripes — since the regulation has a number of provisions geared toward app stores specifically, including a prohibition on gatekeepers imposing “general conditions, including pricing conditions, that would be unfair or lead to unjustified differentiation [on business users],” for example. The regulation is due to start applying from Spring 2023 so a fresh competition investigation into Google’s app store at this stage could risk duplicating or complicating the enforcement of conditions already baked into EU law. (Although the process of designating gatekeepers and core platform services will need to come before any enforcement — so the real DMA action may not happen before 2024). For its part, Google denies any antitrust wrongdoing anywhere in the world its business practices are being investigated. In the section of its filing rounding up antitrust investigations targeting its business, it writes: “We believe these complaints are without merit and will defend ourselves vigorously.” Its filing also reveals that it intends to seek to appeal to the EU’s highest court after its attempt to overturn the EU’s Android decision was rejected last month. (The CJEU will only hear appeals on a matter of law so it remains to be seen what Google will try to argue.) Privacy Sandbox Also today, the U.K.’s CMA has released its second report on ongoing monitoring of commitments made by Google as it develops a new adtech stack to replace tracking cookies (aka Privacy Sandbox). The regulator said it had found Google to be complying with commitments given so far — and listed its current priorities as: Ensuring Google designs a robust testing framework for its proposed new tools and APIs; continuing to engage with market participants to understand concerns raised by them, challenging Google over its proposed approaches and exploring alternative designs for the Privacy Sandbox tools which might address these issues; and embedding a recently appointed independent technical expert (a company called S-RM) into the

Google removes The OG App from the Play Store as founders think about next steps • ZebethMedia

Almost a week after Apple removed The OG App from the App Store, an Instagram client that promised to provide an ad-free and suggestion-free feed, Google followed the suit and booted the app off the Play Store. In a Twitter thread, co-founders of Un1feed, the company that published The OG App, said that the startup won’t be able to serve its users following the app’s removal from both iOS and Android’s app stores. The app makers said in a brief period the app was live it attracted more than 25,000 downloads. However, following our removal from the Google Play Store and Apple App Store – OG will be unable to continue serving users through our mobile app. — The OG App 🔗 (@TheOGapp_) October 7, 2022 ZebethMedia has reached out to Google for a comment, and we’ll update the post when we hear back. Late last month, Un1feed launched The OG App with a promise to provide users with a customizable Instagram experience. To do so, it reverse-engineered Instagram for Android API. However, that created a lot of issues that potentially risked users’ privacy and security. Following the launch, Instagram owner Meta said that the app violated its policies and that the company is “taking all appropriate enforcement actions.” But it didn’t provide any details about the steps it took. Around the same time, Apple removed the app from the App Store saying that it was accessing Instagram’s service in an unauthorized manner. The Cupertino-based tech giant added that The OG App breached App Store rules. These that prohibited apps from displaying content from third-party apps by violating their terms of use. In a note displayed on The OG App’s website, the founders said that they are still thinking about the next steps and will provide some clarity in the coming weeks. After going through a ton of security mishaps, Meta has tightened its rules around access to user data and has limited its APIs to show a limited amount of information outside its family of apps. It’s not surprising that the company was swift to crack down on a solution that used unofficial APIs to display content.

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