NHS vendor Advanced won’t say if patient data was stolen during ransomware attack • ZebethMedia

The hackers used “legitimate” credentials to breach the vendor’s network

Advanced, an IT service provider for the U.K.’s National Health Service (NHS), has confirmed that attackers stole data from its systems during an August ransomware attack, but refuses to say if patient data was compromised.
Advanced first confirmed the ransomware incident on August 4 following widespread disruption to NHS services across the U.K. The attack downed a number of the organization’s services, including its Adastra patient management system, which helps non-emergency call handlers dispatch ambulances and helps doctors access patient records, and Carenotes, which is used by mental health trusts for patient information.
In an update dated October 12 and shared with ZebethMedia on Thursday, Advanced said the malware used in the attack was LockBit 3.0, according to the company’s incident responders, named as Mandiant and Microsoft. LockBit 3.0 is a ransomware-as-a-service (RaaS) operation that hit Foxconn earlier this year.
In its updated incident report, Advanced said that the attackers initially accessed its network on August 2 using “legitimate” third-party credentials to establish a remote desktop session to the company’s Staffplan Citrix server, used for powering its caregiver’s scheduling and rostering system. The report implies there was no multi-factor authentication in place that would block the use of stolen passwords.
“The attacker moved laterally in Advanced’s Health and Care environment and escalated privileges, enabling them to conduct reconnaissance, and deploy encryption malware,” Advanced said in the update.
Advanced said some data pertaining to 16 Staffplan and Caresys customers (referring to NHS trusts) was “copied and exfiltrated,” a technique known as double-extortion, where cybercriminals exfiltrate a company’s data before encrypting the victim’s systems.
In the update, Advanced said there is “no evidence” to suggest that the data in question exists elsewhere outside our control and “the likelihood of harm to individuals is low.” When reached by ZebethMedia, Advanced chief operating officer Simon Short declined to say if patient data is affected, or whether Advanced has the technical means, such as logs, to detect if data was exfiltrated.
Lockbit 3.0’s dark web leak site did not list Advanced or NHS data at the time of writing. Short also declined to say if Advanced paid a ransom.
“We are, however, monitoring the dark web as a belt and braces measure and will let you know immediately in the unlikely event that this position changes,” Advanced said in the update.
Advanced said its security team disconnected the entire Health and Care environment to contain the threat and limit encryption, which downed a number of services across the NHS. The extended outage left some trusts unable to access clinical notes and others were forced to rely on pen and paper, BBC News reported in August.
Advanced said its recovery from the incident is likely to be slow, citing an assurance process set by the NHS, NHS Digital and the U.K. National Cyber Security Center.
“This is time-consuming and resource intensive and it continues to contribute to our recovery timeline,” Advanced said. “We are working diligently and bringing all resources to bear, including outside recovery specialists, to help us restore services to our customers as quickly as possible.”
The healthcare industry remains a top priority for ransomware actors. Earlier this month, U.S. hospital giant CommonSpirit was hit by a cybersecurity incident that is disrupting medical services across the country — which it later confirmed was a ransomware attack.

             Disclaimer: Any Product You Buy Here, Amazon Pays me A Commission With No Additional Fee.

 

This is a must Have Software For Your Home & Business. This software will help your business and make your job Stress Free.

Business and Office Management  Category.

(Old Version) H&R Block Tax Software Deluxe + State 2023 with Refund Bonus Offer (Amazon Exclusive) (PC/MAC Download)

(4264)

20% Off $49.99 $39.97 (as of November 21, 2024 06:11 GMT +00:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)

Choose to put your refund on an Amazon gift card and you can get a 2% bonus. One state program download included. State e-file sold separately. Reporting assistance on income from investments, stock options, home sales, and retirement Guidance on max... read more

Acrobat Pro | 1-Month Subscription | PDF Software |Convert, Edit, E-Sign, Protect |Activation Required [PC/Mac Online Code]

(1444)

$29.99 (as of November 21, 2024 06:33 GMT +00:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)

Create and edit PDFs. Collaborate with ease. E-sign documents and collect signatures. Get everything done in one app, wherever you go. Edit text and images without jumping to another app. E-sign documents or request e-signatures on any device. Recipi... read more

Adobe Photoshop Elements 2025 & Premiere Elements 2025 Student & Teacher Edition | PC/Mac Code | Box with Download Code | Photo & Video Editing | 3-year term license | Activation Required

(17)

$79.99 (as of November 21, 2024 05:39 GMT +00:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)

Remove photo objects with AI power. Create and control photo depth with AI. Change the color of any object in your photo. Seamlessly combine multiple pics. Create dynamic video titles with text styling controls. Access free Adobe Stock video title te... read more

Adobe Photoshop Elements 2025 | Photo Editing | 3-Year Term License | PC/MAC | Box with Download Code | Activation Required

(17)

$99.99 (as of November 21, 2024 05:37 GMT +00:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)

Remove objects with AI power. Create and control depth with AI. Change the color of any object. Seamlessly combine multiple pictures. Create with modern textures and graphics. Be creative with the web and mobile beta apps. Get a 3-year term license f... read more

AVG Ultimate 2024 | Antivirus+Cleaner+VPN | 5 Devices, 2 Years [PC/Mac/Mobile Download]

(1124)

14% Off $34.99 $29.99 (as of November 21, 2024 06:11 GMT +00:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)

AVG ULTIMATE: Your all-in-one antivirus, VPN, and tuneup combo. OUR BEST SECURITY: Enjoy our advanced, real-time security for your computers, tablets, and phones. OUR BEST PRIVACY: Secure your privacy with powerful encryption so no one can see what y... read more

Bitdefender Total Security - 5 Devices | 1 year Subscription | PC/Mac | Activation Code by email

(2361)

50% Off $89.99 $44.99 (as of November 21, 2024 06:43 GMT +00:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)

SPEED-OPTIMIZED, CROSS-PLATFORM PROTECTION: World-class antivirus security and cyber protection for Windows, Mac OS, iOS, and Android. Organize and keep your digital life safe from hackers. ADVANCED THREAT DEFENSE: Your software is always up-to-date ... read more

Bitdefender Total Security 2024 – Complete Antivirus and Internet Security Suite – 5 Devices | 2 year Subscription | PC/Mac | Activation Code by Mail

(3511)

$74.99 (as of November 21, 2024 05:37 GMT +00:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)

SPEED-OPTIMIZED, CROSS-PLATFORM PROTECTION: World-class antivirus security and cyber protection for Windows (Windows 8, Windows 8.1, Windows 10, and Windows 11), Mac OS (macOS X Yosemite 10.10 or later), iOS (11.2 or later), and Android (5.0 or later... read more

Clifford The Big Red Dog Thinking Adventures CD-ROM Parent's Guide Ages 4-6

(9)

-85% Off $2.43 $4.50 (as of November 21, 2024 05:37 GMT +00:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)

CLIP STUDIO PAINT PRO - Version 1 - Perpetual License - for Microsoft Windows and MacOS

(3061)

$23.99 (as of November 21, 2024 06:18 GMT +00:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)

Create original sketches using your mouse or draw naturally with a pen tablet. Powerful coloring tools make CLIP STUDIO PAINT your all-in-one illustration, painting, manga and comic creation solution. Use an assortment of powerful art tools for illus... read more

CodaKid Roblox Coding, Award-Winning, Coding for Kids, Ages 9+ with Online Mentoring Assistance, Learn Computer Programming and Code Fun Games with Lua and Video Game Programming Software (PC & Mac)

(332)

$59.00 (as of November 21, 2024 05:32 GMT +00:00 - More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)

CodaKid’s Roblox Lua coding educational software provides 100+ hours of interactive student projects designed to engage and educate kids, teaching them to become creators in their own right. Students learn real Lua coding and video game design using ... read more