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Fintech

This company wants to improve your credit by gamifying financial literacy • ZebethMedia

Qualifying for a credit card is not easy when you have a poor credit score or none at all, but Los Angeles-based fintech company Arro wants to help consumers grow their credit line while also teaching them why that’s important. This type of thing is not new; just look at Kikoff, Upgrade, Self Financial, Altro, Petal, X1 or TomoCredit. However, from Arro’s perspective, traditional lenders appeal to their bottom line, which doesn’t involve helping its customers stop the cycle of overspending or going into debt, Ryan Duitch, co-founder and CEO at Arro, told ZebethMedia. Duitch started the company with Luke Pelullo in 2021 to provide a credit card and credit-building platform that has a proprietary underwriting model that instead of relying on the FICO system, relies on income; for example, earning at least $1,000 a month in income. And, it secured a partnership with Equifax, so applying for an Arro Card has no impact on someone’s credit score. With Arro, for $3 per month, customers get access to features including account monitoring and spend tracking tools. The company also makes a small percentage of revenue from interchange fees when a customer uses the credit card. That’s also combined with financial literacy training and behavioral incentives. As the customer progresses through the in-app activities, like learning how to use credit responsibly and creating and meeting budget and savings goals, there are additional rewards like increases in credit line. The idea, Duitch told ZebethMedia, is from day one being able to increase your credit line by $20 or $30. Then in six weeks by another $100 and other quick successions for the first five months. But don’t call Arro a credit company, Duitch said. Rather, he referred to the startup as the “Noom of credit meets personal finance.” While other financial apps do help with short-term symptoms of debt, they also charge high interest and fees, he added. “We’re here to shake behavior and show that the system is broken for so many consumers out there,” he added. “We’ve created a handful of modules that train you on all the basics of what you should know, and by layering it with actions and behaviors, like budgeting, you nudge people to do something to spend less and save.” To keep the cascade of content going, Arro is partnering with academic professors on both the curriculum and behavioral science. The aim is to be able to provide some expertise on how the company is introducing its brand new variable of financial literacy into the underwriting equation. Arro is still very much in the early stages — it’s preparing for a launch this month after beta testing with “a handful of different customer groups.” Duitch declined to say how many are on the waiting list, but did say that its launch partners will put the app in front of about 5 million to 6 million of its target users. It also closed on $10 million in seed funding in a round led by Crosslink Capital. It was joined by a group of investors, including Bling Capital, Bam Ventures and Global Founders Capital. The company also has $75 million in debt capital. Most of the equity funding will be used to get the product live, work on operations, build out the team, technology development and having the right amount of runway to support customers, Duitch said. “For our early customers, we were using some of our own money to help build out the model,” he added. “As we train the model with data, we’re using a handful of both our own money and then debt to lend off to our consumers. After funding both operations and technology we will then make investments across a handful of areas that help us get there.”

Airwallex raises $100M to power cross-border business banking, valuation stays flat at $5.5B • ZebethMedia

The economy may be showing many signs of contraction right now, but many companies still need to do business internationally. Now a startup providing the tools to make and manage those transactions is announcing some funding. Airwallex, the Hong Kong/Australia startup that provides cross-border banking and other financial services for businesses, has raised $100 million, money that it will be using to continue expanding its business operationally, geographically and with new products in areas like credit and expense management — and for M&A. The funding is coming in the form of an extension to Airwallex’s Series E — technically a Series E-2, after a $100 million extension in November 2021, and the original $200 million in September 2021. It is mostly an inside round with previous backers Square Peg, Salesforce Ventures, Sequoia Capital China, Lone Pine Capital, Hermitage Capital, 1835i Ventures and Tencent all participating; Australian fund HostPlus and an unnamed “leading North American pension fund” also invested. Jack Zhang — Airwallex’s CEO who co-founded the company with Xijing Dai, Lucy Liu and Max Li — told ZebethMedia that business has been on the up in the last year. The company’s revenues have grown by 184%, ARR passed $200 million in September, and it’s processing close to $50 billion in annualized transactions, he said. Customer numbers have doubled, although it only describes the figure as a vague “tens of thousands” of businesses (they include Papaya Global, HubSpot, Plum, GOAT and others). And yet, given the current economic climate, this round was not without its struggles. Namely, it is coming in at a flat valuation of $5.5 billion, level with what Airwallex achieved a year ago, when the valuation catapulted $1.5 billion in the space of a few weeks. “It’s been a more challenging environment to raise money,” Zhang said. He and others on the team could see what was coming around the corner earlier in the year, he added, and although Airwallex still had significant money in the bank — $600 million out of the total $900 million raised as of the end of September, when Zhang and I spoke — the startup chose to raise more, just in case. “Last year it took two weeks to raise $100 million,” he said of the previous fundraise. “This year it took four months. We think it was a good outcome that we were able to raise the money at all.” Last time we covered the company, I noted that Airwallex was going into its Series E extension having fended off two acquisition offers from fast-growing fintechs. I wonder if investors (or Airwallex itself) ask themselves if choosing to stay independent was the right choice. In the meantime, the company continues to grow its own platform on its own steam. Airwallex’s core focus currently is on two areas. Business banking covers banking accounts, money transfer, payment cards, expenses management and B2B payment links. And its platform product is a set of embeddable financial services that customers integrate into their own platforms or websites by way of APIs to power experiences for themselves and their own customers. These include online payments, treasury services to store and manage funds internationally, foreign exchange to power pricing internationally, payouts and card issuing. Airwallex, as we’ve written before, made a splash when it was first founded by doing the right thing at the right time: it did the tough work of integrating with lots of banks and building complex financial services and then made them easy to use (leaning on APIs) so that companies doing business across country boundaries could set up banking and money moving services quickly, initially out of Asia Pacific and eventually globally. “In the last six years, we’ve built more than 50 bank integrations and now offer payments across 95 countries, payments through a partner network,” Zhang told me back in 2021. From that, it moved on to bank accounts and “other primitive stuff” with card issuance and more, he said, eventually building an end-to-end payment stack. That business saw a huge surge in demand (and valuation) in the midst of the COVID-19 pandemic, when — in the absence of in-person activity and people carrying out more aspects of their work and leisure life online — businesses that were already digital saw transactions go through the roof; and those that were more focused on the offline world pre-pandemic found themselves needing to take a sharp digital turn. The big question more recently — both for Airwallex and the many other companies like it such as Stripe, PayPal, Revolut and many more — has been whether those shifts would remain as the world slowly reverted back to pre-pandemic habits and processes. Airwallex’s growth seems to point to more opportunity ahead, although not at the rates that it would have projected a year ago. Its most active markets today are China, the U.K. and North America, Zhang said, and the plan is to continue expanding in specific countries with particularly strong addressable markets. Israel is one of those countries, since just about every business there with a digital angle has international operations to expand outside of their small home market — “Every single startup there is a potential customer!” Zhang exclaimed, adding that it’s also a hotbed for potential acquisition targets, especially right now, since it’s become much more challenging for smaller companies to raise rounds. One area, for example, where Israel is strong, and Airwallex currently doesn’t have a native solution, is in the area of fraud protection. “I’m super interested in that space form an M&A perspective,” Zhang said. Separately to building its own business and pursuing acquisitions to expand inorganically, Airwallex’s founders have been also building out another venture to fuel its business growth, an investment fund. Capital 49, as it’s called, was launched back in July 2021. Unlike other funds aimed at expanding a product’s ecosystem like the Alexa Fund at Amazon or the Slack Fund, Capital 49 is not operated off Airwallex’s balance sheet, instead tapping a number of Airwallex’s

Only 72 hours left to save hundreds on TC Sessions: Crypto passes • ZebethMedia

You have more than a month before Miami heats up for TC Sessions: Crypto on November 17, but you have only three days left until our special launch pricing sets sail and heads out to the OpenSea — ha, that’s a pretty NFT pun right there. Don’t waste another minute. Buy your pass — either general admission or student — before the deal expires on October 12 at 11:59 p.m. (PDT), and you’ll save $250 or $400, respectively. Now that you’re registered, get ready to go mining for opportunities across the blockchain, cryptocurrency, DeFi, NFT and web3 ecosystem. You’ll hear from industry giants like Binance’s Changpeng “CZ” Zhao, FTX Ventures’ Amy Wu, OpenSea’s Devin Finzer and many more. Here’s a quick look at just some of the day’s hot topics — be sure to check out the agenda so you don’t miss what matters most in your corner of the cryptoverse. Building for Normies: The most-hyped decentralized apps have typically been built for crypto speculators or decentralized finance acolytes, but a new breed of products is being crafted with the common internet user in mind. Join us as we chat with Alex Adelman (Lolli), Devin Lewtan (Mad Realities) and Brandon Millman (Phantom) — founders of some of web3’s most exciting consumer apps — and pick their brains on mainstream audience opportunities and the challenges of building consumer crypto businesses in a bear market. ZebethMedia Crypto Pitch-off: The industry’s brightest entrepreneurs will take the stage in front of a live audience and a panel of industry experts — including Gradient Ventures’ Wen-Wen Lam — pitching revolutionary technologies. Is Crypto Regulation Ready?: As crypto markets continue to gain mainstream adoption, regulators globally are watching the young industry with laser focus. But which crypto companies, protocols and projects will be compliant within the current regulatory framework? And how will the crypto industry respond when government agencies start providing new guidelines? We talk with Katherine Dowling — general counsel and CCO at Bitwise Asset Management — and dig into what regulation means for the industry in 2022. Plus, don’t miss your chance to meet and network with more than a dozen up-and-coming startups exhibiting at the show. Today’s casual conversation could lead to tomorrow’s next big deal. TC Sessions: Crypto takes place on November 17 in Miami, but the tides and time wait for no one. Jump on board and buy your pass before the launch special ends on October 12 at 11:59 p.m. (PDT). Is your company interested in sponsoring or exhibiting at TC Sessions: Crypto? Contact our sponsorship sales team by filling out this form.  

Pakistan strips YC-backed Tag of fintech services, orders to pull apps • ZebethMedia

Pakistan’s central bank on Friday revoked the in-principle and pilot operations approval of Tag to operate as an electronic money institution in a move that poses existential threat to the firm. State Bank of Pakistan said in an order that it is revoking Tag’s approval to operate as an electronic money institution, the permission that is required for entities to offer innovative, user-friendly and cost effective low-value digital payments instruments such as wallets, cards and contactless payments. The central bank has also ordered the startup to close all customers’ wallet accounts and pull its apps from the app stores with immediate effect. The central bank’s action is in response to Tag violating regulatory requirements and “other concerns” that emerged during the pilot operations of the firm, it said. The decision has been taken to “protect the interest of the public at large,” it added. The regulatory action follows a months-long probe into Tag, which offers banking and financial services such as contactless payment, cards and wallets to users in Pakistan. The startup has been accused of forging documents to the central bank, according to an earlier investor letter obtained by ZebethMedia. The central bank ordered Tag in August to “immediately” refund all funds of customers. Tag is among the most valuable startups in Pakistan. It was valued at $100 million in its seed financing round in September last year. The startup counts Liberty City Ventures, Canaan Partners, Y Combinator, Addition and Mantis among its backers. The State Bank of Pakistan did not immediately respond to a request for comment via phone and email. Friday’s action is another blow to the nascent but fast growing startup ecosystem in Pakistan, which clocked record funding last year. Airlift, once the most valuable startup in the South Asian market, shut down in July this year after it failed to secure fresh funding. Tag’s chief executive couldn’t be immediately reached for comment. The startup will explore appealing the State Bank’s decision, a source with direct knowledge of the matter told ZebethMedia.

‘Last year was the party. This year is the hangover.’ • ZebethMedia

Welcome to The Interchange! If you received this in your inbox, thank you for signing up and your vote of confidence. If you’re reading this as a post on our site, sign up here so you can receive it directly in the future. Every week, I’ll take a look at the hottest fintech news of the previous week. This will include everything from funding rounds to trends to an analysis of a particular space to hot takes on a particular company or phenomenon. There’s a lot of fintech news out there and it’s my job to stay on top of it — and make sense of it — so you can stay in the know. — Mary Ann Mark Goldberg has been a partner at Index Ventures since 2015, investing in — and sitting on the boards of — financial services companies such as Plaid, Persona, Lithic, Cocoon and Pilot. Currently the firm’s fintech lead, Goldberg has plenty of thoughts about what’s on the horizon for startups operating in the space today. I recently sat down (virtually) with Mark to talk all things fintech, and lucky for me, he’s not afraid to speak his mind! Here are the highlights of that conversation (edited for brevity and clarity). TC: How would you say this year’s fundraising environment is different compared to last (besides the obvious, of course)?  MG: The crude analogy I’ve been using internally is last year was the party and this year is the hangover. That’s really how it feels to me — that we’re starting to understand the excesses of last year. We’ve seen now the retrenchment period after the fact. At Index, we’re probably more aggressively investing in what we think the next generation of fintech companies is going to be right now. Oh yeah? So what do you think the next generation of fintech companies is going to be? It’s funny because if you look at my portfolio, a lot of what I’m invested in is the infrastructure side of fintech…I probably have five or six investments in the picks and shovels. I think there’s resiliency there, but it’s also just a function of the inherent volatility or lack of volatility on the infrastructure side of the market. This year, and this is a little bit more contrarian, I’m actually spending a huge amount of time looking at early-stage consumer finance, which I think is probably the most — well, I don’t know, maybe that or crypto — unloved category or subcategory of fintech today. But I think that’s exactly where the opportunity is when we’re on the other side of this hype cycle, especially when I think about how people are going to do banking five or 10 years from now. I think one of the lasting effects of the pandemic is that people want to do banking from their phone — not to walk down the street and go to a branch or get in the car and go to a branch. I think there is just going to be this massive transformation in consumer finance. Yes, a lot of things were overvalued last year, but I think we’re gonna see a wholesale transformation from an old guard to a new guard in the next few years and this might be a really good entry point when we look back on it. What do you think is the biggest trend happening in fintech right now? One of the enduring things from last year’s excesses is going to be this fusion of fintech and culture, which I think is probably the most interesting trend happening in fintech that will outlast the bull market and bear market. I think it’s just changed the market. I think the best example of this is Cash App in the Block ecosystem, where they have a clothing store. I actually as a joke sent a bunch of my hedge fund friends a bunch of their clothes. In the Wall Street banking world, you would never wear a Morgan Stanley or a Goldman Sachs shirt to a party. But Gen Zs are buying clothes from the Cash App clothing store and wearing them. And there’s a really fun commercial that Cash App just put out with Kendrick Lamar and Ray Dalio from Bridgewater, which I think is just so emblematic of this fusion of pop culture, hip hop and the consumerization of fintech. So, whether we’re in an up market or a down market, the advantage that a neobank has over a legacy bank is that it’s not saddled with 1,000 retail locations. I think the biggest opportunity for the next generation of neobanks is the fact that they can compete in this brand war with an authentic voice that consumers actually care about. What do you expect we’ll see happening in the short-term, and the long-term? High level, it’s still going to be a slower year for fintech. The velocity of deals has generally dropped by 75% since the peak last year. If I saw four deals last year, now I’m seeing one. I think that’s actually healthy for everyone. If I look at my portfolio, I don’t have any companies that are raising right now because they all raised last year and have three years of runway, and are just building and have to grow into the valuations they set last year. From the investor side, it’s really nice to not have a gun to your head in 48 hours to make a decision on a large investment. What we’re doing right now is taking our time doing the work around what are the areas we’re interested in, what are the best companies, and spending time with the founder is in a way that feels much healthier than it did a year ago. I expect this is kind of a new norm for the next few quarters. But there are deals getting done, especially in the early stages. We’re spending a lot of time trying to figure out not just who’s raising, but

Dragonfly GP talks web3’s current and future state at TC Sessions: Crypto

While the overall crypto markets have been in a rough spot lately, web3 venture capitalists have never had more conviction — or more funding at their disposal — to back startups and teams building in the space. The big question on their minds is whether tokens and startup valuations have bottomed out, or if they need to wait a bit longer to score the best possible deal. When to place your bets is a delicate balance in any tech sector, never mind one as rambunctious as crypto. That’s one reason why we’re stoked that Tom Schmidt, a general partner at Dragonfly, will join us onstage at TC Sessions: Crypto on November 17 in Miami. We can’t wait to hear his take on the current state of crypto and what it’s like to be an investor at a crypto-native VC firm as more traditional venture firms move into the space. We’ll ask about which web3 subsectors — from DeFi to NFTs to Ethereum layer 2s — currently pique Dragonfly’s interest, and we’ll chat about how regulation could affect the industry in different regions across the globe. We’re curious to hear Schmidt’s outlook on the future of crypto startups and VC for the coming year. Is Dragonfly as optimistic about the crypto market as it was last April when the VC firm closed its third venture fund to the (oversubscribed) tune of $650 million? Inquiring minds want to know. Take advantage of our special launch pricing — save $250 on General Admission passes before time runs out on this offer. Buy your pass today, and then join the web3, DeFi and NFT communities at TC Sessions: Crypto on November 17 in Miami. Is your company interested in sponsoring or exhibiting at TC Sessions: Crypto? Contact our sponsorship sales team by filling out this form.

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