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Delhivery falls to all-time low after muted growth report • ZebethMedia

Shares of Delhivery have dropped by over 32% since Thursday, tumbling below its issue price from May, after the Indian logistics firm posted muted quarterly business growth this week. Delhivery said this week that its supply chain service and truckload business volumes had shrunk in the quarter ending September. Shares of Delhivery plunged on the news, dropping from 562 Indian rupees ($6.8) apiece to as low as 382 Indian rupees ($4.62) before slight recovery. Delhivery’s issue price was 487 Indian rupees, whereas its shares rose to record high of 708.45 Indian rupees in July. The tumble has pushed the market cap of Delhivery to below $3.4 billion, only slightly above the $3.2 billion valuation that it assumed in the pre-IPO financing round and below the $4.2 billion valuation in the secondary transaction among its investors a year ago. The lock-in period for its pre-IPO shareholders lifts on November 10, which may see more voluminous selling. The company counts SoftBank, Tiger Global, Times Internet, The Carlyle Group, Steadview Capital and Addition among its backers. Image Credits: Yahoo Finance Delhivery has assured investors that it is on the path to recovery. The company said it has made “sufficient capacity investments in FY22 and early FY23 to sustain our current rate of growth and expect new mega-gateway and sorter decisions only by early FY24.” “As inflationary pressures and service disruptions due to monsoon ease across the country we expect improvement in volumes, revenue and service margins going forward,” it said in its quarterly report published on the local stock exchanges. Friday caps a rough week for Indian startups that have gone public in the past year and a half. Nykaa, a fashion e-commerce marketplace, which has so far performed the best among the tech startups, is trading only slightly above its issue price. Shares of online insurer Policybazaar, whose lock-in period for pre-IPO investors also lifts next month, have lost over 60% in value from the issue price.

Uber pilots electric cab offering in India • ZebethMedia

Uber has started offering electric vehicles to customers in certain parts of the Delhi-NCR region and says it will be expanding its efforts over the coming months. The electric cabs are currently only available for pre-scheduled trips. “As the leading mobility app in India, we are committed to supporting the Indian government’s emission goals. Expect to see more electric vehicles — be they two, three or four-wheeled — across Indian cities in the coming months,” the spokeswoman said in a statement emailed to ZebethMedia in response to a query. The company did not share how many EV cabs were operational on its platform in India, but insisted that it is working with multiple fleet partners, OEMs and charging infra providers “to gradually build the EV business in a sustainable manner.” Uber’s move comes as India pushes ride-hailing firms to electrify a significant portions of their fleets over the next few years. Reuters reported in 2019 that the Indian government had ordered Uber and its arch-rival Ola to convert 5% of their fleet by 2022 and make it 40% by April 2026. The push came amid New Delhi’s pledge to reduce dependency on oil imports and cut air pollution to meet its commitment to 2015 Paris climate change treaty. The electric cabs are available through the Reserve feature on the app, allowing customers to choose a pick-up time for the ride up to 30 days in advance. Users can cancel their scheduled trips 60 minutes before their trip for no charge, according to description on the app. Image Credits: ZebethMedia Both the federal government and various state governments in India have started to offer incentives to customers and vendors in recent years to increase the adoption of EVs. The state government in Delhi, for instance, says it has installed 1,000 EV charging points across the city. It also introduced the Delhi EV policy in August 2020, as part of which it gives subsidies for installing charging stations. The city is aiming to get 18,000 EV charging points in the next three years. Ola — which counts SoftBank, Temasek Holdings, Hyundai Motor and Kia among its investors — also has a separate electric mobility unit to build EVs. The company initially introduced its EV scooters in the market and says it has plans to expand that business to include an electric car in 2024. Ola has also tried to enter the market of EV cabs in India. In 2018, it launched a program called “Mission: Electric” to bring electric cabs, electric auto rickshaws, electric buses, rooftop solar installations, charging stations and battery swapping experiments in the country. Other than Uber and Ola, Gujarat-based BluSmart Electric Mobility is also in the race for EV cabs in the South Asian market. The company, which raised $25 million from BP Ventures earlier this year and is eyeing to raise $250 million, has an all-electric fleet as a significant difference over the existing two giants. It also claims to have completed over 2.5 million all-electric trips and has over 900,000 app downloads since its launch in 2019. BluSmart’s reach is, however, currently limited to Delhi-NCR and Bengaluru. Uber has been offering EVs in the U.S. and Europe for some time. The San Francisco, California-headquartered company runs an Uber Green program to offer EVs on its fleet and aims to become a zero-emission platform by 2040. It has also set aside $800 million to encourage drivers on its platform to start using EVs by 2025.

General Atlantic eyes increasing stake in Amazon-backed insurtech Acko • ZebethMedia

General Atlantic is in talks to invest about $50 million in Acko, two sources familiar with the matter told ZebethMedia, doubling down on its bet on the Indian insurtech at a time when most investors are treading investment opportunities carefully. The New York-headquartered growth equity investor is positioning to lead a new financing round of about $100 million in the Indian startup, the sources said, requesting anonymity as the details are private. The new round — which is shaping up to be nearly entirely financed by existing backers — is likely to move ahead at a flat valuation of $1.1 billion, one of the sources said. The investment hasn’t closed, so terms of the deal may still change, the sources cautioned. Acko, which became a unicorn last year after securing a funding round led by General Atlantic, and the investment firm declined to comment Wednesday. The new deliberations follow Acko engaging with PayU earlier this year to raise a round of over $200 million at a valuation of $1.8 billion, one of the sources said. It’s unclear why those talks fell through. Indian newspaper Economic Times reported last month that PayU had offered a term sheet to Acko. Acko — which counts Lightspeed Venture Partners India, CPPIB, Amazon and Multiples Private Equity among existing backers — is among a handful of startups that is attempting to take on the country’s antiquated insurance industry with a digital-first product. It develops and sells bite-sized auto insurance products (aimed at drivers and others in transportation-related scenarios), healthcare protections to employers, as well as protection on gadgets. The startup has distribution partners with a number of firms including Amazon, which is an existing investor in Acko, as well as travel and hotel booking platform MakeMyTrip, ride-hailing firm Ola, insurance giant Bajaj Finance and Urban Company. Acko said last year that it covers nearly a million gig workers in the country through partnerships with companies including food delivery giants Swiggy and Zomato. Offering a large catalog of bite-sized insurance policies is crucial for firms in India. Only a fraction of the nation’s 1.3 billion people currently have access to insurance and most can’t afford sizable policies. According to rating agency ICRA, insurance products had reached less than 3% of the population as of 2017. An average Indian makes about $2,100 a year, according to the World Bank. ICRA estimated that of those Indians who had purchased an insurance product, they were spending less than $50 on it in 2017. Its new funding deliberations come at a time when the dealflow activity has taken a severe hit in the South Asian market as investors grow cautious of writing new checks and evaluate their underwriting models after valuations of publicly listed firms take a tumble. Indian startups raised $3 billion in the quarter that ended in September, down 57% from the previous quarter and 80% year-over-year, according to market intelligence platform Tracxn.

Indian news outlet Wire to review reporting on Meta • ZebethMedia

Indian news outlet The Wire said on Tuesday it is setting up an internal review to assess the documents, information, source material and people it relied on for critical stories on Meta that claimed the social juggernaut gave governing party BJP’s top digital operative an unchecked ability to remove content from Instagram and a series of follow-up pieces in which it said Meta executives were misleading people. The statement on Tuesday follows one of the security researchers that the Wire portended to rely on – and supposedly cited an email by him to confirm the authenticity of a Meta executive’s email – saying a fake email was used to suggest he had participated. Devesh Kumar, one of the tech reporters of the Wire stories, deactivated his Twitter account earlier Tuesday amid mounting criticism. BIG: It has come to my attention that I’ve been listed as one of the “independent security researchers” who supposedly “verified” the Wire’s report on FB ‘Xcheck’ in India. I would like to confirm that I did NOT DO the DKIM verification for them. pic.twitter.com/5zbsJJNCFk — Ka7an (@Kani5hk) October 18, 2022 (More to follow)

Indian e-commerce giant Flipkart launches metaverse shopping experience • ZebethMedia

Flipkart has launched a metaverse offering for consumers to discover and shop new products, the latest bet from the Indian e-commerce giant as it experiments with web3 offerings to supercharge its customer experience. The Walmart-backed Bengaluru-headquartered firm has partnered with eDAO, a Polygon-incubated firm, to launch the metaverse offering, which it is calling Flipverse. The offering is in the pilot stage and aimed to garner interest during the festive season this month. On Flipverse, which goes live on Flipkart’s Android app Monday, the company is offering “gamified, interactive and immersive” experiences for consumers where they will be able to collect the company’s loyalty points — Supercoins — as well as digital collectibles from partner brands. At a briefing Monday, Flipkart said “a wide range of brands” including Puma, Noise, Nivea, Lavie, Tokyo Talkies, Campus, VIP, Ajmal Perfumes and Himalaya are partnering to set up experience theaters on Flipverse. “The idea is to have millions of users experience Flipverse and open the doors to the future of shopping,” the company said. The company’s executives acknowledged that its web3 offerings are at an experimental stage, but they said they are confident that it has legs to eventually become a critical part of Flipkart’s future. Flipkart and its chief rival in India, Amazon, are increasingly broadening their offerings to reach new customers in the South Asian market and retain loyal base. Amazon launched a QVC-style livestream shopping in India late last month, bringing an army of more than 150 creators to host livestreams and plug products in the videos. “While we have only just begun to scratch the surface of what’s possible in the metaverse, we see e-commerce as one of the killer use cases. Combining top brands with Flipkart’s e-commerce expertise in a virtual environment stands to revolutionize online retail as we know it. Flipverse will be a vibrant, visible expression of the metaverse, and I’m proud that this activation is taking place on Polygon,” said Sandeep Nailwal, co-founder of Polygon, in a statement. The broader partnership with Flipkart is Polygon’s latest win to attract large brands. The Ethereum scaling platform has partnered with a number of firms including Stripe, Meta and Starbucks in recent months. Flipverse isn’t Flipkart’s first foray into web3. The company partnered with Carl Pei’s Nothing earlier this year to give exclusive NFTs to those purchasing the smartphone from the platform. “The future growth of e-commerce will be influenced by the immersive technologies of today, and Metaverse is one of the significant revolutions in this arena with immense potential,” said Naren Ravula, VP and Head of Product Strategy and Deployment at Flipkart Labs, said in a statement. “The launch of Flipverse will continue to have an impact on innovative industries like e-commerce and enhance the customer experience while delivering a gamified and an immersive shopping experience, especially in light of the adoption of the metaverse and web3 platforms by multiple brands in India. By providing customers with access to their preferred brands, offers, SuperCoins, and digital collectibles, we are aiming to improve their shopping experiences in a virtual and immersive setting.” (More to follow)

India launches 75 digital banking units across rural areas in financial inclusion push • ZebethMedia

India on Sunday launched 75 digital banking units in villages and small towns across the country in a move that it said will help bring financial services and literacy to more citizens. The digital banking units, set up in collaboration with over 20 public and private banks, are brick-and-mortar outlets that are equipped with tablets and internet services to help individuals and small businesses open their savings accounts, access government identified schemes, perform verifications, make transactions and avail loans and insurance. The physical outlets, span across all Indian states and union territories, will provide services in two modes. “Self-service mode will be available 24x7x365 days,” said Shaktikanta Das, Governor of Reserve Bank of India, in a virtual conference. “The banks are also free to engage the services of digital business facilities and correspondence to expand the footprint of DBUs,” he said. Das said the units will also offer a digital assistance zone to answer queries from individuals and small businesses and hear their grievances. Availing banking services has traditionally been a struggle for people living in villages and small towns, said Prime Minister Narendra Modi. Even as more than a billion bank accounts exist in India, people living in remote areas have had to typically take a day off from the work to visit a nearby city for their banking related work. “We have given top priority to ensure that banking services reach the last mile,” he said. “We not only removed the physical distance but, most importantly, we removed the psychological distance.” The digital banking units are part of the Modi government’s years-long efforts to serve people in the far flung areas of the country. The government launched Jan Dhan Yojana, a scheme to get all citizens access to banking and financial services in 2014. More than 470 million bank accounts have been opened as part of the scheme, “Today the entire country is experiencing the power of Jan Dhan Bank accounts,” said Modi. “This opened the way for loans for the poor without collateral and provided Direct Benefit Transfer to the accounts of the target beneficiaries. These accounts were the key modality for providing homes, toilets, gas subsidy, and benefits of schemes for farmers could be ensured seamlessly. The IMF has praised India’s digital banking infrastructure. The credit for this goes to the poor, farmers and labourers of India, who have adopted new technologies, made it a part of their lives,” he said.

Tata Power, a top power producer in India, confirms cyberattack • ZebethMedia

Tata Power, a leading power generation company in India, has confirmed it was hit by a cyberattack. In a brief statement released on Friday, the Mumbai-based company said that the attack impacted some of its I.T. systems. “The company has taken steps to retrieve and restore the systems. All critical operational systems are functioning; however, as a measure of abundant precaution, restricted access and preventive checks have been put in place for employee and customer-facing portals and touchpoints,” it said in its filing (PDF) with local stock exchanges. Tata Power did not share any further specifics on the matter. When asked by ZebethMedia, a PR representative refused to answer questions related to the nature of the attack and its impact on the organization, and declined to say whether any data was stolen. “As stated in the Statement, the Company has taken steps to retrieve and restore the systems. All critical operational systems are functioning,” the representative said. The company generates, transmits and retails power in the South Asian nation and aims to double the share of clean energy in its portfolio to 60% in five years from about a third now, with a target to become net zero by 2045. It claims to have an installed and managed electricity generation capacity of 13,974MW, which is the highest in the country. In the recent past, Tata Power has also shown interest in growing its business through rooftop solar and microgrids, storage solutions, solar pumps, EV charging infrastructure and home automation. The company serves more than 12 million consumers via its distributor companies. The Indian government has highlighted the cybersecurity of the country’s nationwide electricity network as a challenge in its public statements. A report by U.S.-based cybersecurity company Recorded Future in April alleged that Chinese state-sponsored hackers had targeted the Indian power sector in a long-term project. Indian External Affairs Ministry spokesperson Arindam Bagchi responded to that report and said the country had not raised this issue with China, according to a media report. China’s foreign ministry spokesperson Zhao Lijian reportedly refuted the allegation.

Instagram expands AI-powered age verification program to India and Brazil • ZebethMedia

Instagram, facing scrutiny from safety advocates, started testing a program in the U.S. earlier this year to verify users’ age claiming to be 18 or older. It uses techniques including authentication via running video selfies through an artificial intelligence system. The Meta-owned service is now ready to roll out this program to two key overseas markets: India and Brazil. These countries together have about 400 million monthly active users on Instagram, according to market intelligence platform Sensor Tower, data of which an industry executive shared with ZebethMedia. The social network said in an updated blog post that it plans to roll out this age verification program to the UK and EU before the end of the year. The program allows users to upload a video of themselves, which Instagram runs through an AI system to determine whether they are indeed aged 18 or older. For this option, Instagram has partnered with the UK-based identity startup Yoti. Once users complete taking a video selfie by following the on-screen instructions, Meta shares that with Yoti for verification through its specially trained AI. Both companies say they delete the data afterward. Image Credits: Instagram Users can also verify their age by providing an ID. Instagram has a list of documents it accepts for verification. The social giant also said it is removing Social Vouching as an option to verify age. Social Vouching, one of the experimental ways Instagram verified the age as part of the new program, allowed a user to request their mutual followers, who are aged 18 or above, to vouch for the age. While it didn’t expand on the reason, it is likely that some users were gaming the system by asking their mutual followers aged 18 or above to lie for them. The rollout comes at a time when safety advocates are lambasting Instagram for letting kids under 13 use the platform and not doing enough to stop teens from potentially seeing harmful content. On its part, last year Instagram made it mandatory for everyone to enter their birthdates, but it’s hard to rely only on that factor as users can easily provide false information. Notably, Twitter is rolling out a feature that asks users to enter their birthdates to see sensitive content. Instagram says it uses age data to restrict certain experiences for teens: it makes accounts of users under 16 private by default, blocks DMs from unknown adults and stops advertisers to serve targeted ads based on teens’ interests and activities. Lawmakers across the world are also looking at introducing rules that force platforms to have effective age checks in place. The UK’s Online Safety Bill and the California Age-Appropriate Design Code Act look to restrict content that users aged under 18 can access. Their scrutiny was partially prompted after a whistleblower testified last year to reveal that Facebook had prioritized profit over the well-being of users, especially teens.

Vedantu acquires majority stake in Deeksha for $40 million in offline push • ZebethMedia

Indian edtech Vedantu has acquired a majority stake in education chain Deeksha for $40 million, the latest in local online learning platforms’ growing attempts at tapping opportunities in the offline market. The Bengaluru-headquartered Vedantu, which became a unicorn last year, said it will integrate its technology into offline centers of Deeksha as part of the strategic partnership to create a “scalable hybrid model.” Deeksha is a 22-year-old institution that operates 39 physical centers in three Indian states. Vedantu began experimenting with offline experience earlier this year and said in Deeksha, it found the right partner to maker deeper inroads in smaller Indian cities and towns. In an interview with ZebethMedia, Vedantu co-founder and chief executive Vamsi Krishna said he has been tracking Deeksha for 10 years and when they began exploring synergies together, it became clear that the two will immensely benefit from the partnership. Deeksha’s current topline revenue is between $10 million to $12 million and it’s operating at a 21% EBIDTA margin, according to a person familiar with the matter. Krishna declined to comment on Deeksha’s finances. Krishna, who is a teacher himself, has taken a slightly different approach to acquisition opportunities. The edtech market in India has witnessed over a dozen consolidation in the past two years, but Vedantu has largely avoided any participation in that game. “We are still open to acquiring more startups, but I don’t have a certain metric to hit. Acquiring firms is not a strategy for Vedantu,” he said. “When we say we are employing a hybrid strategy, we don’t mean pure offline centers. In fact, we don’t have any intention to ever open a pure offline center. We have always believed in creating access to quality teachers especially in tier 3 and tier 4 cities. Our vision is that students come to the center, but teachers are still teaching through streaming and other technologies. Indian edtech giants accelerated their growth during the pandemic – and raised record amounts of capital. But as schools reopen, the firms are increasingly finding it difficult to maintain the same growth. India is one of the world’s largest education markets with over 300 million school-going students and those preparing for competitive college exams. Only a sliver of this base is currently using any online education service. Offline coaching centers, in contrast, are growing and continue to remain far more popular among students. In the past two years, top edtech giants including Byju’s, Vedantu and Unacademy, some of which sought to displace the offline players by offering affordable and higher quality education, have renewed their efforts to more directly tap the offline market. Byju’s acquired Aakash, another physical online institute, for nearly $1 billion last year. Unacademy launched offline experience stores earlier this year. “Offline learning is not going away anytime soon. In fact, online complements offline really well, and together as a package, the omnichannel model is going to steer and be here for a long period of time,” GV Ravishankar, a partner at Sequoia India, said at an event earlier this year. “Through this partnership, we will leverage Vedantu’s LIVE Class platform for our students and provide a hybrid solution that maximizes learning outcomes through personalized learning algorithms. Vedantu’s hybrid learning model will also enable us to provide the same ‘Deeksha Experience’ to millions of students in smaller towns and cities at an affordable cost,” said Dr. Sridhar, co-founder of Deeksha, in a statement.

Indian edtech giant Byju’s cuts 2,500 jobs • ZebethMedia

Indian edtech giant Byju’s said on Wednesday it has eliminated 5% of its workforce, or about 2,500 roles, across multiple departments as it looks to improve its finances and achieve profitability, it said. This the second significant layoff step the startup, valued at $22 billion, has undertaken in recent months. In June, it cut hundreds of jobs. “As a mature organisation that takes its responsibility towards investors and stakeholders seriously, we aim to ensure sustainable growth alongside strong revenue growth. These measures will help us achieve profitability in the defined time frame of March 2023” Mrinal Mohit, CEO, BYJU’S India business, said. (More to follow…)

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