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Startups

Pet insurance startups chase the market as pet ownership booms among Gen Z and Millennials • ZebethMedia

Walk through any public park these days and you will see a hell of a lot more dogs than you might have done three years ago. The loneliness of the pandemic lockdowns led to an explosion in pet ownership. Plus, The demographic of pet ownership has shifted. Whereas previously it was Granny or Grandpa who tended to be the pet owner, now, Gen Z and Millennials represent around 70% of pet owners, according to some statistics. This has created a big fight between insurers over this new market, and has of course predictably led to new startups in the arena. In the UK you can find UK ManyPets, Waggle, PetPlan, while in the US there’s Lemonade, Figo, ManyPets and Trupanion. Over in the EU you’ll find Dalma (France), Lassie (Sweden) and ManyPets (Sweden). Meanwhile, pet insurance start-up Napo has decided to take a particular angle on this topic, not only offering pet insurance but also pet health prevention information, pet ownership education, and additional services. It’s now raised a £15m Series A funding round, led by DN Capital, and with the participation of the petcare-focussed Companion Fund as well as Helvetia Venture Fund, M Tech Capital, Picus Capital, dmg ventures, Sarona Partners, T0 Ventures and FJ Labs. Napo claims to have insured over 35k pets in the year since its launch last December. It offers access to 24/7 online vet consultations, obesity awareness resources, and access to expert-led live classes to help puppy train their dogs. In a statement, co-founder and CEO Jean-Philippe Doumeng said: “Our mental model is fundamentally different from traditional pet insurance. We are aligning all stakeholders to look in the same direction by helping people to take better care of their pets.” Guy Ward Thomas, who led the deal at DN Capital, added: “We met all of the ‘neo pet-insurers’ in Europe… What set Napo apart was their focus on building a virtuous circle between educating owners, providing veterinary care and improving pet health – all leading to lower claims, lower premiums and happier customers in the long-term.”

It’s not a rug pull if it’s an accident • ZebethMedia

Hello and welcome back to Equity, a podcast about the business of startups, where we unpack the numbers and nuance behind the headlines. We thought that last week was a lot. It was, but this week was somehow more. More chaotic, rapid-fire change at a number of massive tech companies kept us on our toes. So, while our beloved co-host Natasha was out, we couldn’t do the recording down a set of hands, so we brought Becca aboard with Mary Ann and Alex. The list of news was so long that we were cutting entire sections up until we hit record, and even still we went over time. If you like longer episodes, this one is for you. Deals of the Week: What’s going on with the former Peloton CEO’s new rug startup? And how is Tellus going to offer much better consumer savings rates? And, finally, how wrong can Alex get the Harmonic business model until he figures it out live on the show? Mega-layoffs: From there, we had to sit down and discuss the massive Meta layoffs. Our read is that the company is doing right by the folks it is cutting, which is not as much as we can say about some other companies in the world also undergoing massive staffing cuts. Naturally, this brought up Twitter to a degree, the smaller social network being the Main Character in tech news up until, well: WTF FTX? Ah, FTX. Last week it was worth $32 billion and its founder was arguably the face of crypto around the world. And now Sequoia has pulled its on-site hagiography, SBF is a pariah, and FTX may be going to zero. There’s going to be a mini-series about this, isn’t there? We are back Monday! Have a lovely weekend! Equity drops at 7 a.m. PT every Monday and Wednesday, and at 6 a.m. PT on Fridays, so subscribe to us on Apple Podcasts, Overcast, Spotify and all the casts. ZebethMedia also has a great show on crypto, a show that interviews founders, one that details how our stories come together, and more!

A new playbook for startup fundraising • ZebethMedia

Miguel Fernandez Contributor Miguel Fernandez is CEO and co-founder of Capchase, which provides non-dilutive financing to SaaS and comparable recurring-revenue companies. More posts by this contributor Use alternative financing to fuel VC-level growth without diluting ownership A few years ago, founders only had two options when starting a company — bootstrap yourself or turn to VC money, and they would use that money primarily to pursue growth. Later on, venture debt started to gain prominence. While non-dilutive, its problems are similar to that of VC equity: It takes time to secure, involves warrants, isn’t very flexible and not every startup can get it. But in recent years, more options have become available to founders. Most startups can now avail non-dilutive capital, and purpose-specific financing has entered the fray. While venture capital remains the most popular avenue for startups, founders should take advantage of all the financing options available to them. Using an optimal combination of capital sources means using cost-effective, short-term funding for imminent goals, and more expensive long-term money for activities with uncertain returns on the horizon. What is revenue-based financing? Let’s define it as capital provided based on future revenue. While venture capital remains the most popular avenue for startups, founders should take advantage of all the financing options available to them. So what is unique about revenue-based financing? Firstly, it is quick to raise. Compared with the months-long process usually involved with other forms of equity or debt financing, revenue-based financing can be set up in days or even hours. It is also flexible, meaning you don’t have to withdraw all the capital up front and choose to take it in chunks and deploy it over time. Revenue-based financing also scales as your credit availability increases. Usually, there’s only one simple fee with fixed monthly repayments. How should startups evolve their financing playbook? To optimize fundraising using different sources of capital, startups should think about aligning short- and long-term activities with short- and long-term sources of funds. Revenue-based financing is shorter term in nature, and a typical term ranges between 12 and 24 months. Venture capital and venture debt are longer-term capital sources, with a typical term of two to four years. A startup’s short-term activities may include marketing, sales, implementation and associated costs. If a startup knows its economics, CAC and LTV, it can predict how much revenue it will generate if it invests a certain amount in growth. Because the return on these activities may be higher than the cost of revenue-based financing, startups should use revenue-based financing to fund initiatives that will bear fruit soon.

Sequoia Capital writes off its $210M investment in crypto exchange FTX • ZebethMedia

To get a roundup of ZebethMedia’s biggest and most important stories delivered to your inbox every day at 3 p.m. PDT, subscribe here. Tech reporting is a lot of things, but it sure ain’t boring, as the chaos around Twitter, crypto, and layoffs continues. We’re just trying to hang on for dear life to try to make some sense of it all. We think we did a pretty decent job, and here, we’ve got a selection of what’s been happening in the past 24 hours of tech. — Christine and Haje. The ZebethMedia Top 3 Another domino falls: It was probably already a fiasco, but Binance deciding to not buy FTX led Sequoia Capital to claim its minority stake in FTX as nothing more than some unrealized gains, Connie reports. Investor letter and everything. Meanwhile, over at our other favorite hot mess: Elon Musk was right when he tweeted that the company would be doing “lots of dumb things.” Darrell reports on one of its latest take-backs (because they seem to accumulate before we even have time to take a breath), where all of these accounts were promised that little blue checkmark in exchange for $8, but as you all know, when you make fake accounts, that means we can’t have nice things. More Twitter changes: Another group of top dogs at Twitter decided to leave the nest. This time it is chief information security officer Lea Kissner, followed by chief compliance officer Marianne Fogarty and chief privacy officer Damien Kieran. The latter two have reportedly resigned today, according to Zack and Ingrid, who teamed up to chase down the details. Startups and VC Denver-based VC firm SpringTime Ventures is pivoting away from its original focus on its home state of Colorado, despite being the only local fund in two of the state’s 10 unicorn companies, Becca reports. It’s also now able to expand its team thanks to raising three times as much money for Fund II, giving SpringTime enough cash on hand to allow its partners to finally pay themselves “a real salary.” New crypto startups forged ahead during Alliance DAO’s demo day on Wednesday amid the FTX implosion. The most recent cohort, known as All9, for Alliance DAO, a web3 accelerator and builder community, presented their ideas on Wednesday during a demo day, exclusively covered by Jacquelyn. And here’s a smattering of other things that caught our beady little eyes today: Use IRS Code Section 1202 to sell your multimillion-dollar startup tax-free Image Credits: BrianAJackson (opens in a new window) / Getty Images Founding teams usually select a corporate structure like an LLC or S-Corp, but those who hope to exit for $10 million or more should consider starting up as a Qualified Small Business (QSB) C-Corporation, advises tax attorney Vincent Aiello. Under IRS Code Section 1202, founders who hold QSB stock for five years or longer will be exempt from paying capital gains tax after a sale. “It constitutes a significant tax savings benefit for entrepreneurs and small business investors,” Aiello says. “However, the effect of the exclusion ultimately depends on when the stock was acquired, the trade or business being operated, and various other factors.” Three more from the TC+ team: ZebethMedia+ is our membership program that helps founders and startup teams get ahead of the pack. You can sign up here. Use code “DC” for a 15% discount on an annual subscription! Big Tech Inc. Elon Musk wants Twitter workers in the office and wants them battling spam. Those were some of the messages the new owner had for his social media staff, Ivan writes. Oh, he also told them to be ready for “difficult times ahead,” which is always something you want to hear from your leader with regard to the future of your job. After the Binance deal fell through, FTX founder Sam Bankman-Fried has some new focuses: winding down trading at Alameda Research and winding up his fundraising prowess, Manish reports. We promise, no more FTX or Twitter below:

Galaxy, Gradient and Lux VCs will judge the TC Sessions: Crypto pitch-off • ZebethMedia

One of the most popular activities at a ZebethMedia conference is watching top-notch early-stage founders square off in a pitch competition. Seriously, who doesn’t love a pitch-off? And the Crypto Pitch-off is just one more compelling reason to go to ZebethMedia Sessions: Crypto on November 17 in Miami. Let’s take a look at the judges our intrepid startups will need to impress. But first (hey, you had to see this coming), if you have not yet done the deed, buy your pass right now. Changes in the crypto world are fast and furious — like Binance aiming to purchase FTX but just over 24 hours later backing out. Did you know Binance founder CZ will speak at the event? You do not want to miss that. Okay, back to the pitch-off. Be in the room when three of the brightest early-stage crypto startups take the stage in front of a live audience — for glory, for media and investor interest, and, drumroll please, for an automatic spot in the Startup Battlefield 200 at Disrupt 2023. ZebethMedia handpicks a cohort of 200 early-stage startups to receive a VIP Disrupt experience that includes, for starters, exhibiting all three days of the show — for free. The contenders will pitch their tech to this panel of expert VCs: Grace Isford, principal, Lux Capital; Wen-Wen Lam, partner, Gradient Ventures; and Will Nuelle, general partner, Galaxy Ventures — check out their bonafides below. Grace Isford invests at the nexus of web3, data infrastructure and applications of AI/ML. She focuses on crypto and blockchain infrastructure companies building the next-gen web3 stack, as well as on data and machine-learning startups that hyper-personalize user experiences and transform legacy industries. At Lux, Isford works with companies such as Tactic, Goldsky and RunwayML. Prior to joining Lux, she worked at Canvas Ventures and Handshake (in product management), and she earned her BS and MS from Stanford University. Before joining Gradient Ventures, Wen-Wen Lam was the CEO and co-founder of NexTravel (YCW15), a leading corporate travel solution that serviced thousands of customers like Lyft, Twilio and Stripe. She grew the business to over $100 million in annual sales before exiting to TravelPerk in 2020. Prior to founding NexTravel, Lam worked with startups in leadership roles. She received a BA in economics from UC Berkeley and her MBA from the USC Marshall School of Business, and she began her career in tech at LinkedIn. Will Nuelle focuses on early-stage investments in protocol layer infrastructure, DeFi applications and software products. Nuelle started at Galaxy Ventures in research, where he developed quantitative risk software for trading. Prior to joining Galaxy, he built incentive simulations for Ethereum protocol FOAM as an intern. He holds BS degrees in mathematics and architecture from Stanford University. He is a board member for Skolem Technologies and has led more than 13 investments for Galaxy. TC Sessions: Crypto takes place on November 17 in Miami. Don’t miss your opportunity to connect with our partners and to tap into the tech, trends and controversy spanning the blockchain, cryptocurrency, DeFi, NFT and web3 cryptoverse. Buy your ticket today! Is your company interested in sponsoring or exhibiting at TC Sessions: Crypto? Contact our sponsorship sales team by filling out this form.

Syneroid’s $500K deck • ZebethMedia

Syneroid recently raised a $500,000 round of funding to bring something halfway between microchips and dog collars to market. The company is finding some interesting slices of the market, but the deck, overall, leaves a few things to be desired. We learn more from mistakes than from perfection, so I figured it’d be a great one to dive into for this week’s pitch deck teardown! We’re looking for more unique pitch decks to tear down, so if you want to submit your own, here’s how you can do that.  Slides in this deck Throughout this pitch deck teardown, you’ll see the company referred to as Syneroid and GPC Smart — the company’s official name is the former, but the brand they are using for the pitch deck and its products is the latter. The company told me it raised this round at a $3.9 million valuation. The company used a tight, 12-slide deck for its pitch, and no information has been redacted or omitted. Cover slide Problem slide Competition slide Solution slide Competitive advantages slide History/traction slide Market-size slide Target markets/go-to-market slide Team slide  Operational financials slide  Ask slide  Contact slide Three things to love Syneroid is entering a market that’s very easy to understand: Lost animals are something that most of us have an experience with in one way or another. That’s an advantage in that you don’t have to explain the market in detail. It also means that the company is facing a wall of potential competitors even as it is trying to gain traction. That’s a challenge, and it’s interesting to see how Syneroid is tackling it. Cover the gap between the perceived and the actual [Slide 2] The overview slide does a great job of getting investors up to speed. Image Credits: GPC Smart TagsBecause the company is throwing itself into a market that is relatively well understood, its challenge isn’t to explain what it is doing but how it is moving the market forward. The company’s second slide is labeled an “overview” slide, which rapidly helps get a picture of the overall challenge this particular market segment is facing. An investor likely knows at least some of this, but these bullets augment (or gently correct) any preconceived notions an investor might have, smoothing the delta between their perception of the market and the realities of being in that market. This slide — while fairly wordy — does a really good job of ironing out any misunderstandings an investor may have. Having said that, it also brings up some important questions. Lost pets are just one part of the challenge; stolen pets will have their collars removed, and animals that go astray are on occasion able to shed their collars. Syneroid doesn’t really address either scenario. Great competition overview It’s pretty rare to see a startup put its competitor overview front and center, but I think that was a really shrewd move in this case. Again, this is not a deep tech play or a market shrouded in mystery. I suspect that most would-be investors would be able to come up with the two major competitors. Tackling that head-on does seem a little defensive, but given the market, I think it makes a lot of sense in this case. Here’s how the company addressed it: [Slide 3] Tackling competitive alternatives this early in a slide deck is unusual but probably a good move in this case. Image Credits: GPC Smart TagsThere are a number of obvious competitors in this space, including the most common ones, existing engraved metal tags or injected microchips, which both have their own pros and cons. There’s also the latest generation of GPS-enabled dog collars, such as the ones from Fi, Whistle, Fitbark and others, which aren’t addressed in this competitive landscape. If the animal is stolen, the thief will simply discard the collar, and at that point, it doesn’t really matter what’s on the collar. This slide shows an understanding of the competitive landscape. I love that the company chose to tackle this upfront. I think it’s important, and it’s a great way to get out ahead of the most obvious pushback from investors. Like on the previous slide, although its presence is encouraging, it raises some questions. I think an NFC/QR code dog collar is interesting, but I’m struggling to see how they are inherently better than standard engraved tags. The exact laser-engraved tag in the photo doesn’t cost $15, as listed on the slide, but can be ordered from Amazon — fully personalized — for $4, with four lines of text on each side of the metal tag. Sure, you can’t “update” the information, but pet owners are probably able to afford the $4 every time they move or change their phone numbers. You can’t include location information, but someone who is willing to catch a stray pup is probably able to text or call the owner with an address and details. Again, if the animal is stolen, the thief will simply discard the collar altogether, and at that point, it doesn’t really matter what’s on the collar. As far as tracking goes, an Apple AirTag might be a good solution for those situations (but it’s as easy to throw an AirTag into the bushes as any other collar). This slide shows that the founders understand the challenges with their messaging and positioning, but it also shows that its answers are a work in progress. A beast of a market The pet market, both in the U.S. and globally, is fantastically big. Investors know that, but adding a reminder can’t hurt. You don’t have to capture that big of a market share to build a very significant business here. [Slide 7] Hellooooo market size. Image Credits: GPC Smart TagsOne of the things investors love more than anything else is a huge and growing market. Pet wearables definitely qualify in that world, and my gut tells me that smart wearables (especially GPS-type trackers) are going to be the value

OpenAI leads $23.5M round in Mem, an AI-powered note-taking app • ZebethMedia

Last year, OpenAI announced the OpenAI Startup Fund, a tranche through which it and its partners, including Microsoft, are investing in early-stage AI companies tackling major problems. Mum’s been the word since on which companies have received infusions from the Fund. But today, the OpenAI Startup Fund revealed that it led a $23.5 million investment in Mem, a work-focused app that taps AI to automatically organize notes. The investment values Mem at $110 million post-money and brings the startup’s total raised to $29 million. Co-founded by Kevin Moody and Dennis Xu, Mem differentiates itself from traditional note-taking apps by emphasizing “lightweight organization,” in Moody and Xu’s words. The workflow revolves around search and a chronological timeline, allowing users to attach topic tags, tag other users and add recurring reminders to notes. Mem users can capture quick notes, send links and save images from anywhere using SMS, messaging apps and the platform’s mobile client. Collaboration features let teams share, edit and comment on notes and directly attach them to shared calendars for faster reference. Mem’s search experience uses AI to search across notes, aiming to understand which notes might be most relevant in a given moment to a particular person. Moody and Xu say the platform is designed to augment knowledge workers in their typical responsibilities, like reading through pages of information, extracting the pieces relevant to a particular question and transforming the information into an answer or a report. Mem taps AI to organize notes in real time. There’s no doubt knowledge-seeking tasks are time-consuming. According to Gartner, professionals spend 50% of their working hours searching for information and on average take 18 minutes to locate a file (albeit the veracity of metrics like these has been challenged over the years). One source estimates that document disorganization costs businesses $3,900 per employee each year in productivity losses, making Mem an attractive proposition if the tech works as advertised. “The number one thing we hear from the organizations we talk to is the desire to be able to marry their vast troves of proprietary knowledge with … generative AI models — to support use cases that range from conducting research to writing to selling and beyond,” Moody and Xu told ZebethMedia in an email interview. “The magic of Mem is that we bring together your own private and proprietary data along with state-of-the-art generative language models to unlock truly personalized, factual outputs. We combine knowledge sources across the individual, team and organizational levels, leading to significantly better performance across the board.” Mem recently launched Mem It for Twitter, which allows users to save threads, get AI-generated summaries of their contents and see suggestions for similar tweets. It’s also continuing to refine Mem X, Mem’s built-in work assistant, with new features like Smart Write and Smart Edit, which leverages AI to generate text based on a prompt, summarize files, generate titles for documents and let users use natural language commands to edit or format text. Mem’s AI-powered writing tools, which are launching in preview soon. The plan for the foreseeable future is to increasingly lean into these sorts of AI-powered experiences, Moody and Xu say, with support from OpenAI through the OpenAI Startup Fund. OpenAI Startup Fund participants receive early access to new OpenAI systems and Azure resources from Microsoft in addition to capital. “OpenAI is obviously leading the wave of technological revolutions that we are riding,” Moody and Xu said. “This makes the OpenAI Startup Fund the ideal partner for what we’re building — for both the technical expertise and strategic guidance they bring to the table.” OpenAI COO Brad Lightcap, who also manages the OpenAI Startup Fund, added in an emailed statement: “Mem uses powerful AI to make knowledge workers more productive by removing the tedium and drudgery of organizing and accessing information, ultimately allowing people to focus on the parts of their work that matter. Their vision aligns squarely with our goal at the OpenAI Startup Fund to accelerate companies using AI to enhance productivity and, more broadly, human potential.” Mem competes with a number of companies seeking to tackle the same knowledge-finding and notes-organizing challenges. In enterprise search, there’s Glean, which recently raised $100 million in a venture equity round. On the knowledge management side, Atlassian’s wiki-like collaborative workspace Confluence and Notion, which was valued at $2 billion in 2020, still dominate. But Moody and Xu argue that 16-employee Mem has an advantage in that it’s “self-organizing,” ostensibly resulting in less manual curation and labor. While they declined to reveal Mem’s revenue or the names of any major customers, they assert that Mem is successful, owing to its AI-driven tech. “We’re confident in our unique approach to self-organizing and generative knowledge management. … Our personalized machine learning models not only help knowledge workers stay organized automatically, but also go beyond simply helping find things — we actually help people do their work,” Moody and Xu said. “The shift to remote work has made effective, asynchronous knowledge sharing more important than ever, and the market slowdown has caused companies to focus on efficiency. Our AI-assisted knowledge work saves people time, and the rapid improvement in large language models gives us a further tailwind.”

Directus wants to democratize data across the enterprise • ZebethMedia

A startup that wants to democratize data in the enterprise? That may sound awfully familiar, but Directus, which is announcing a $7 million Series A round led by True Ventures today, is taking a different approach to most of its competitors by combining traditional developer tools with a no-code approach to offer a highly flexible open-source data platform for its enterprise users. Using the service’s tools, developers can easily turn any SQL database into an API to power their apps — or use the service’s no-code tools to build apps that way, too. Even though it only launched in 2020, the New York-based remote-first company has already added enterprises like Bose, Adobe and Tripadvisor to its roster of paying customers. And while the company itself is only a couple of years old now, Directus CEO and cofounder Ben Haynes actually started toying with the ideas that led to launching Directus as early as 2004 after leaving the Air Force and starting a web consultancy business. Image Credits: Directus “What I identified was that there’s a lot of repetition in the engineering being done — the authentication and authorization, the connectivity, the database, the data access, caching,” Haynes explained. “That’s all for building the deliverable, but once you hand that off, you need a way to manage it.” At the time, that mostly involved a CMS like WordPress or maybe Drupal and database administration tools for the LAMP stack like phpMyAdmin. But there weren’t any great tools for building out the information architecture for new projects, so Haynes ended up coding the first versions of what would become Directus himself. And while he kept working on it as a side project during stints at SoulCyle and AOL, it only became a full-time job and a startup in 2020 when he and his co-founder Rijk van Zanten started getting more serious inquiries for this tool that they had previously only used in their consultancy business. Today’s Directus is obviously not a PHP app anymore. It’s been completely rewritten and sits on top of a modern Jamstack platform. Directus co-founders Ben Haynes (l.) and Rijk van Zanten (r.). Maybe the best way to describe the Directus users experience today is as a mix of a code-centric database management tool and the service’s Airtable-like Directus Studio no-code tool. As Haynes stressed, the company isn’t in the business of managing the databases themselves. Instead, it can sit on top of any SQL database. “The database is not part of our platform,” he noted. “That is your data. You have authority. We layer on a database administrator administration tool. We try to provide tools and a portal into that database, for your schema, your optimizations, your foreign key constraints — whatever you’ve optimized, that remains completely untouched. We don’t commingle any of our system data. If you delete our software, six months or six years later, it’s completely pristine.” And while business users can use the service, too, the core audience — even for the no-code/low-code tool, is developers. “We remain exclusively focused on the developer as our ideal customer profile. We are talking and working with developers,” Haynes said. He argued that services like Retool or Airtable are no-code platforms first that then try to backfill the technology. “You end up with a band aid — a stopgap solution that maybe developers aren’t going to be happy with when it needs to scale,” he said. “We are database first, then API, then the connectivity, and then no-code.” This developer focus is also exemplified by the fact that the service offers REST and GraphQL APIs to connect to its service, on top of a command line interface and a JavaScript SDK. Image Credits: Directus For developers, this means they get a lot of flexibility in how they want to use the tool and manipulate their data (no matter whether that’s text, images or geographic data). The tool is available as open-source as well as a freemium fully-managed service with prices for the paid tiers starting at $25/month. The company now has 25 employees and has raised a total of $8.5 million. In addition to True Ventures leading this Series A round, Handshake Ventures also participated. “Empowering non-technical users with no-code tools is a massive shift underway in the corporate world,” said True Ventures Co-founder Phil Black, who will join the Directus Board of Directors. “Directus is an open-source project that has been downloaded over 20 million times in less than a year. Among many benefits, the software helps teams greatly reduce the hours developers might spend creating data-driven projects. What’s more, we like how the founding team spent time deep in this problem prior to starting Directus. Hands-on struggle begets innovation.”

Coefficient wants to bring live data into your existing spreadsheets • ZebethMedia

With the explosive adoption of software-as-a-service (SaaS) apps, the average company now has more than 100 SaaS apps to manage — leading to data being siloed across countless different systems. That makes analysis challenging. To wit, according to Forrester, between 60% and 73% of all data within an enterprise goes unused for analytics. Ideally, analysts need something that connects disparate enterprise systems, like business intelligence and analytics tools. But these tools are often complex and unintuitive, leading employees to spend hours each day searching and gathering information. In search of an answer, Navneet Loiwal teamed up with Tommy Tsai, with whom he’d previously founded an e-commerce app, to build Coefficient, an app that brings live data into Google Sheets and other existing spreadsheet platforms. “Tsai and I had worked on consumer technologies for many years, and we saw a big opportunity to bring consumer-grade experiences to companies,” Loiwal told ZebethMedia in an email interview. Loiwal was previously a software developer at Google working on AdWords, while Tsai was an early engineer at location-sharing smartphone app Loopt. “Most data products are designed for the technical user, which results in a poor user experience and low adoption for business users. We wanted to bring the power of technical products to the business user with the simplicity that they expect in their consumer lives.” To this end, Coefficient — which today closed an $18 million Series A funding round — is designed to cut down on the number of manual and repetitive tasks business users have to complete daily to cross-reference data across systems. The platform lays on top of Google Sheets (with support for Excel forthcoming), bringing in data from customer relationship management (CRMs) systems, SQL databases and other SaaS tools. Using Coefficient, users can create, share and automate live reports, set up alerts and write data back to connected SaaS tools. A template gallery provides pre-made spreadsheet dashboards for common reports used by business operations teams (think team KPIs, leadership dashboards and decks and revenue analyses), which users can integrate with existing data systems to enable live data to power all charts within their spreadsheets. Coefficient’s spreadsheet add-on. Image Credits: Coefficient “Business users are more technical in the spreadsheet than anywhere else, yet business teams are often forced to resort to archaic methods of managing data — requesting frequent updates from technical teams with data expertise or exporting raw data from dashboards or CRMs to report repeat, manual analysis, reducing team efficiency and productivity,” Loiwal said. “Coefficient’s products extend the reach of advanced, connected data and analytics to business users, enabling the business to become more self-sufficient through real-time connectivity to the data in their source systems from where they’re working: in spreadsheets.” That’s a lot to promise. And to be sure, Coefficient isn’t the first to attempt this sort of thing. Startups like Airtable and Smartsheet already offer spreadsheet-like UIs to organize business data. Others have tried to put their own spins on the formula, like spreadsheets with apps and spreadsheets with granular access controls. Indeed, at first glance, Coefficient sounds a lot like Actiondesk, which similarly connects with databases, CRMs and SaaS tools to feed live data into Excel and Google Sheets spreadsheets. Like Coefficient, Actiondesk supports common formulas and offers templates for getting started. But to its credit, Coefficient got off to an auspicious start — Loiwal claims that Zendesk, Spotify, Foursquare, Contentful and Miro are among its customers. Combined, tens of thousands of people are currently using the platform. “We are seeing our customers grow their contracts with us despite undergoing layoffs — a testament to the value proposition of making business teams more efficient,” Loiwal said. “Additionally, with increased remote work and complex economic headwinds, companies need their employees to become more self-sufficient.” Loiwal says that the proceeds from the Series A will be put toward expanding Coefficient’s product offerings and “scaling global operations.” In the coming months, the startup plans to add new SaaS system integrations and expand the scope of its reporting automation tools. Battery Ventures led Coefficient’s Series A with participation from Foundation Capital and S28 Capital. To date, the company has raised $24.7 million in capital. Neeraj Agrawal, a general partner at Battery Ventures, added: “It is a testament to the Coefficient team’s product craftsmanship that users become evangelists, promoting use of the product throughout the organization … Coefficient products equip business users with the tools and automation needed to reach peak performance, a critical advantage amid an unpredictable macroeconomic environment.”

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